Emergency Leak and Burst Pipe Repair
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A burst pipe or active leak can soak a finished basement, warp hardwood and ruin cabinets in less time than most people expect. Plumber On Demand provides emergency leak and burst pipe repair for homes across Ontario, with 24/7 phone support and technicians who focus on stopping the water first, then repairing the cause properly.
Home leaks and pipe failures we fix
- Burst pipes in basements, crawl spaces, garages and exterior walls
- Frozen pipes that split when they thaw, a common problem in Ontario winters
- Leaking supply lines to toilets, sinks, dishwashers, fridges and washing machines
- Active drips and pinhole leaks in older copper or galvanized pipe
- Leaking shutoff valves and main valves that will not close fully
- Hidden leaks showing up as ceiling stains, damp drywall, musty smells or a rising water bill
What to do right now if a pipe bursts
- Shut off the water. Close the main shutoff valve, usually found where the water line enters the house, often in the basement near the water meter.
- Stay safe around electricity. Do not walk through standing water near outlets or appliances. Turn off power to the area only if you can reach the panel safely.
- Move valuables. Lift furniture, boxes and electronics off the floor and away from the water.
- Call us. We can talk you through finding the shutoff while a technician is on the way.
How we handle emergency leak calls
Once on site, we confirm the water is off, find the exact failure point and repair it, whether that means replacing a split section of pipe, a failed fitting, a worn valve or a cracked supply line. We check nearby piping for the same weakness, because one frozen or corroded section is often a sign of others. Before we leave, the water is back on, the repair is tested under pressure, and you know what caused the problem.
If water has already reached floors or drywall, our water damage restoration team can help with extraction and drying so the damage does not turn into mould.
Preventing the next leak
Many home leaks can be prevented with a few simple steps: insulating pipes along exterior walls, shutting off and draining outdoor hose bibs before winter, replacing old rubber washing machine hoses with braided lines, and having aging valves replaced before they seize. If your home has older galvanized or polybutylene piping, ask us about repiping the highest risk sections before they fail.
Emergency Leak and Burst Pipe Repair FAQs
Do you offer 24/7 emergency plumbing for homes?
Yes. Our phone line is open 24/7 for urgent home plumbing problems. After-hours dispatch depends on technician availability near your location, and we will tell you the soonest arrival window when you call.
Where is the main water shutoff in my house?
In most Ontario homes the main shutoff is in the basement or utility room, near the front wall where the water line comes in, often beside the water meter. If you cannot find it, call us and we can help you locate it.
Can a frozen pipe be fixed before it bursts?
Sometimes. If a pipe is frozen but not yet split, shut off the water and call us. Thawing it slowly and safely, then insulating or rerouting it, can prevent a burst. Never use an open flame to thaw a pipe.
Will you check for other leaks while you are there?
Yes. After repairing the failure, we look at nearby pipes, fittings and valves for signs of the same problem and let you know if anything else needs attention.
Need a residential plumber today?
Call Plumber On Demand at 1-888-449-7444. Our phone line is open 24/7 for home plumbing problems across Ontario, or you can request service online.





